This describes the essential skills and knowledge and their level required for this unit

Skills may include

communication skills that take into account the culture background and abilities of the client while demonstrating a knowledge of communication techniques including

listening and questioning techniques

verbal and nonverbal communication

negotiation techniques

conducting client consultation and analysis and consistently responding appropriately to each clients service requirements

ability to select and prepare hair for a variety of wigmaking procedures including

hackling

root turning

hair colouring and curling

matching clients hair type

hair blending

client measurement and fitting

language literacy and numeracy skills relevant to the role and the workplace requirements

Knowledge may include

the provisions of relevant occupational health and safety legislation and regulations

ability to determine the effects on the design of the wig or hairpiece of factors including

selection of hair type

preparation of materials

design and structure of wigs hairpieces and postiche

different hair fibres hair types and bases

head blocks and tools

facial shapes and features bone structure and body shape

client characteristics and limitations

client preferences and expressed requirements

occasion

balancing hair length and volume

the elements and principles of design

a range of head blocks and their suitability for attaching wigs and hairpieces

a range of attachment tools and tools of trade for making wigs and hairpieces

a range of measuring and fitting requirements and procedures for wigs and hairpieces

different hair fibres used in wigs and hairpieces including

human hair European EuroAsian and Asian

synthetic

animal

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant Training Package

Overview of assessment

A person who demonstrates competency in this unit of competency must be able to consult with clients recommend fibres and produce madetomeasure full head wigs and hairpieces to meet client requirements for a range of applications

Knowledge and skill in the application of relevant legislation and workplace policies and procedures must also be demonstrated

Specific evidence requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

knowledge and consistent application of relevant workplace policies and procedures

knowledge and consistent application of federal state and local health and hygiene legislation and regulations

knowledge and consistent application of safe work practices and the safe use of wigmaking equipment including the use of protective measures according to occupational health and safety regulations and requirements

ability to consistently use effective questioning and active listening techniques to sympathetically consult and negotiate with clients identify client requirements maintain confidentiality and ensure client comfort and safety throughout the service

ability to integrate a range of wigmaking techniques suitable for photographic theatre film television special effects and prosthesis application

ability to evaluate completed wigs or hairpieces and confirm client satisfaction with the finished result

ability to consistently demonstrate procedures for making wigs and hairpieces analyse client characteristics and requirements and take into account factors including

design and structure of wigs hairpieces and postiche

hair fibres hair types and bases

head blocks and tools

preparation of hair

hair blending

hair colouring and curling

client measurements and fitting

ventilating procedures

Context of assessment

For valid and reliable assessment of this unit competency should be consistently demonstrated over a period of time and observed by the assessor andor the technical expert working in partnership with the assessor The technical expert may include the hairdresser andor an experienced wig maker at the workplace

Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Specific resources for assessment

Competency for this unit should be assessed through access to

a range of wigmaking materials tools and equipment

clients requiring a range of wig or hairpiece applications

Relationship to other units

In the context of an assessment only andor training delivery and assessment pathway all units that relate to a job function can be integrated for assessment purposes

none

none

Method of assessment

The following assessment methods are suggested

Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate hisher handling of a range of contingencies Tasks may include

consulting with clients

measuring clients for full head wigs and hairpieces

selecting preparing and blending hairfibre

selecting base materials

applying ventilating and wefting techniques

completing workplace documentation relating to client analysis prior to wigmaking treatments

consultation

hair and scalp analysis

safely performing a variety of treatment processes

Written or oral questions

Thirdparty reports from experienced hairdressers andor wig makers

Completion of selfpaced learning materials including personal reflection and feedback from the trainer coach or supervisor

Evidence required for demonstration of consistent performance

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Client's needs and expectations may include:

Wigs and hairpieces may include:

Client may include:

Human hair types may include:

Relevant legislation may include:

Appropriate measurements may include:

Materials may include:

Procedure for placing hair on base may include:

Wig-making tools may include:

Ventilating may include: